Volunteers

Share your passion for plants and local gardening knowledge as a tour guide for scheduled visitor groups. You will be the friendly face welcoming visitors to our region, imparting your knowledge and love for our city as you travel around Toowoomba, visiting several spectacular gardens. If you apply for this role, your application and details will be forwarded to the tour packaging specialist for further discussion, mentoring and guidance. Comprehensive information is provided to guides, including history of Toowoomba, background of gardens visited during tour, tour itinerary and map. Guides will be provided with an itinerary and are not required to navigate – the coach company will provide a driver.

This role would suit:
Someone with great public speaking skills and local knowledge. Must love Toowoomba, be approachable, friendly and skilled in talking to large groups of people.

Are you keen to share your love of Toowoomba and help welcome visitors to our region? Become an information guru stationed in our Info Hubs at Queens Park Botanic Garden and Laurel Bank Park to provide visitors with brochures, maps and local knowledge. This year we will also have an Info Hub at the City Library along with all the Memorabilia so you can go back memory lane as you enjoy the display too! You will become a vital team member working with Toowoomba Regional Council staff to assist visitors and locals alike discover all there is to Toowoomba Carnival of Flowers, as well as selling merchandise so they can take a little piece of Carnival home!

This role would suit:
Someone with great customer service skills and local knowledge who is able to process EFTPOS sales. Must love Toowoomba, be approachable, friendly and love talking to visitors.

Enjoy a day out at our bloomin’ lovely Flower Crown tent, located in the Festival of Food & Wine. Your role will be assisting Festival-goers to make their very own fresh flower headband/crown.

This role would suit:
Someone approachable and friendly with crafty hands who loves crowds and flowers!

EFTPOS experts apply here – this role is based in our merchandise hub at the Festival of Food & Wine. You’ll be selling Carnival merchandise like hats, cups and LED flower crowns, as well as answering queries from Festival-goers. All sales will be processed via EFTPOS – no cash handling is required.

This role would suit:
Someone with great customer service skills capable of making sales using EFTPOS and working in a fast-paced environment. Must love Toowoomba, be approachable, friendly and love talking to people.

The friendly face of the Festival of Food & Wine, your role is to welcome and assist patrons entering the Festival by scanning their pre-purchased tickets.

This role would suit:
Someone friendly and welcoming with attention to detail. Must be comfortable dealing with large crowds of people and confident working in a fast-paced environment using scanners to check tickets.

Have fun handing out items to spectators arriving to watch the iconic Grand Central Floral Parade or selling them some of our beautiful merchandise such as umbrellas, caps or water! You and a volunteer ‘buddy’ will hand out promotional items to the crowd or will offer them TCOF merchandise so they can take a little piece of Carnival home! Be a friendly and welcoming representative of our city and answer any queries.

This role would suit:
Someone active who likes getting out and about. Must be friendly and approachable, enjoys walking and is comfortable in large crowds and confident speaking to people.

Help set up chairs for the designated seating areas and be the friendly face who welcomes visitors to the iconic Grand Central Floral Parade. After setting out chairs you will meet and greet passengers of booked coach tours and guide them to their designated seating area, before assisting with any general queries to ensure visitors and locals enjoy the spectacular Parade! After the Parade is finished, lend a hand stacking chairs.

This role would suit:
Someone fit and able to undertake manual tasks, friendly, welcoming and tourism-minded. Must be organised and good at problem-solving for any seating issues that arise.

Be the friendly face who welcomes visitors to our special designated areas for people with accessibility needs or sensory requirements. Set up along the Parade route, you and a volunteer ‘buddy’’ will be in charge of guarding and controlling access to these areas so they can be enjoyed by those who really need them. First in, best dressed.

This role would suit:
Someone with a strong character but also a big compassionate heart who is good at problem-solving for any seating issues that arise and help those in these special areas to have a great time.

Welcome patrons of all ages who are excited to ride the Ferris Wheel to get a bird’s eye view of our spectacular floral displays! You will process ticket sales via EFTPOS using our simple pre-programmed system – no cash handling required. Your role will be based at the Ferris Wheel located in the upper part of Queens Park Botanic Garden. You will be working with Toowoomba Regional Council staff to assist visitors and locals alike.

This role would suit:
Someone friendly and welcoming who is capable of processing EFTPOS sales.